This Privacy Policy describes how NuveSleep ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from nuvesleep.co (the "Site").
Information we collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases: your name, billing and shipping address, email address, phone number, and payment information (processed securely by our payment providers — we never store your full card details). We also collect information through cookies and similar technologies about how you browse the Site.
How we use your information
We use your information to fulfil orders (process payment, arrange shipping, provide order confirmations and tracking), communicate with you, screen for potential fraud, and — where you have opted in — send you marketing emails about our products and offers. You can unsubscribe from marketing at any time via the link in any of our emails.
Sharing your information
We share personal information with service providers who help us operate the Site and fulfil orders: Shopify (our e-commerce platform), payment processors, shipping and fulfilment partners, and analytics providers. We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights.
Your rights
If you are a resident of the European Economic Area, you have the right to access, correct, port, restrict, or delete the personal information we hold about you, and to object to certain processing. To exercise these rights, contact us at contactnuvesleep@gmail.com. You also have the right to lodge a complaint with your local data protection authority.
Data retention
We retain order records for as long as needed to fulfil your order, meet our legal obligations (such as tax and accounting rules), and resolve disputes, after which they are deleted or anonymised.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be available on this page.
Contact
For questions about this policy or your personal data, email contactnuvesleep@gmail.com.