Overview
This website is operated by NuveSleep. By visiting nuvesleep.co or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using the Site.
Products & pricing
All prices are displayed in the currency shown at checkout and include applicable discounts. We reserve the right to modify prices, product descriptions, and availability at any time without notice. We make every effort to display our products accurately, but slight variations in colour may occur between screens.
Orders
We reserve the right to refuse or cancel any order, for example where fraud is suspected or a product was listed with an incorrect price. If we cancel your order after payment, you will receive a full refund. You are responsible for providing accurate order and delivery information.
Shipping & returns
Shipping timelines are described in our Shipping Policy, and returns and refunds are governed by our Refund Policy — both form part of these Terms.
Intended use
Our products are wellness and comfort accessories, not medical devices. They are not intended to diagnose, treat, or cure any medical condition, including sleep disorders. If you have a persistent sleep problem, please consult a healthcare professional. Listen at moderate volume.
Limitation of liability
To the fullest extent permitted by law, NuveSleep shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or our products. Nothing in these Terms limits any statutory rights you hold as a consumer.
Governing law
These Terms are governed by the laws applicable at our place of business, without prejudice to any mandatory consumer protections in your country of residence.
Contact information
Questions about these Terms should be sent to us at contactnuvesleep@gmail.com.
NuveSleep
Email: contactnuvesleep@gmail.com
Support hours: Monday–Friday, replies within 24 hours